Member resources

Who is Optum Rx?

Optum Rx provides safe and cost-effective ways for you to access your medications and help you achieve better health outcomes.

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[Text On Screen – OptumRx^®]

FEMALE VOICEOVER: Hi, we're OptumRx,

[Text On Screen – Pharmacy Benefits Manager]

and we're your pharmacy benefits manager,

[Text On Screen – PBM]

Or PBM.

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PBMs develop pharmacy networks, work with drug companies on pricing, and process prescription drug claims.

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But OptumRx is more than just a PBM.

[Text On Screen – Pharmacy services company]

We're also a pharmacy services company.

[GRAPHIC OF A BOX WITH PRESCRIPTIONS, READY TO BE MAILED, A PILL BOTTLE, AND A SMARTPHONE]

We've got a range of products and services, built to make healthier possible.

[Text On Screen – With a focus on price, safety, convenience]

And our clinical programs are designed to provide better care and outcomes. With a focus on price, safety, and convenience,

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we make it easy.

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Everything we do centers on getting you the medication you need, when you need it, your way.

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Whether you want your medication brought to your door through home delivery,

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[Text On Screen – Or]

or prefer to find the nearest in network pharmacy,

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[Text On Screen –Hello! Hola! Ni Hao!]

we've got your back.

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Plus, we help you find the medications you need at the lowest price available to you.

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We'll be here to guide you anytime you need us, with compassionate care and a simple experience. That's the OptumRx way.

We're here to help, and look forward to serving you.

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How digital tools help

Our digital tools can help you learn about side effects, compare pricing, go paperless, find a pharmacy and more.

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[Text On Screen – Optum RX®]

FEMALE VOICEOVER: Hi, we're OptumRx, a pharmacy services company.

[ANIMATION OF PRESCRIPTION PILL BOTTLES AND RECEIPT “YOU SAVED $$$”]

We help millions of people like you get medications conveniently and at the best price possible.

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You likely manage a lot of your daily tasks online.

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Banking, ordering pizza, clothes shopping for your pet. But did you know you can manage your pharmacy benefits online, too?

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[Text On Screen – Learn about side effects, Compare prices, Sign up to go paperless]

[ANIMATION OF A PHARMACY, BOX OF MEDICATION]

You can learn about side effects, compare prices, sign up to go paperless, find a local pharmacy or a pharmacy that sends your medications right to you.

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If you're traveling and need to fill a prescription, we can even help you find a nearby network pharmacy in your area.

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Ready to get the most out of your pharmacy benefits?

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[Text On Screen – Download on the App Store, Get it on Google Play]

Download the OptumRx app or set up your account today.

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What is HSID?

HealthSafe ID (HSID) is an enhanced, secure way for you to sign in to your account. If you don’t already have one, you can register for a HSID in a few simple steps.

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[Text On Screen – OptumRx® How to Register]

FEMALE VOICEOVER: Hi, we're OptumRx, a pharmacy services company.

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Managing your pharmacy benefits online is simple. Just register for an OptumRx account in only minutes. Go to OptumRx.com or simply download the app,

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select sign-in, or register and create a health-safe ID. The multi-step verification process helps ensure your security.

[ANIMATION OF ENTERING NAME, EMAIL ADDRESS, AND DATE OF BIRTH TEXT]

Start by entering your name, email address, date of birth, and select Continue.

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[SOUND OF EMAIL NOTIFICATION]

We'll send a six-digit code to your email address. Enter it in the app and select continue again.

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To complete the next step, enter your mobile number.

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You'll receive a text with a second code.

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Once you enter the code, you'll be asked for an identification number.

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For security purposes,

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enter your member ID, Medicare number or, if you have an employer sponsored plan, your social security number.

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Once your information is verified, create a password, the final step in the process.

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[Text On Screen – You’ve registered!]

You can use your OptumRx account to view current prescriptions,

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find a price for a medication,

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review a prior authorization status, and more.

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Create your account today with OptumRx.

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